Terms and Conditions
Any use by you of our website is conditional on your acceptance of these Terms and Conditions and our Privacy statement . We may change these Terms and Conditions without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms and Conditions and the Privacy statement.
If you do not accept these Terms and Conditions, you should leave our website now.
Governing law:
The Terms and Conditions together with all our policies and procedures will be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
Prices:
Prices are as set out on the website (including VAT, number: 108 9435 03) and we reserve the right to alter prices at any time.
If the shipping and cardholder address are outside of the UK, VAT will be deducted at checkout.
Shipping Information:
Orders for delivery to the UK (including the Isle of Man and Channel Islands) are currently free on all orders and are sent using Royal Mail tracked delivery (delivery around 7 working days unless made to order or fabric is not in stock).
Orders for delivery outside the UK are free if the total order exceeds £120. Below this amount there is a flat charge of £15. Orders are sent via Royal Mail tracked (delivery normally 7 to 14 working days)
Wolf in Sheep's Clothing (WISC Limited) will not be responsible for any import duties on international orders.
Returns / Exchange Policy:
Standard Policy
In the unlikely event that you are not satisfied with your purchase, please return it to us for an exchange or refund within 60 days. We exchange or refund any unworn and unwashed items of clothing that are in their original condition with a copy of your original invoice.
PLEASE NOTE: WE DO NOT OFFER REFUNDS ON SALE ITEMS - A CREDIT NOTE WILL BE ISSUED
Please note we cannot exchange or refund boxer shorts, lounge shorts or masks
Refunds:
PLEASE NOTE: WE DO NOT OFFER REFUNDS ON SALE ITEMS - A CREDIT NOTE WILL BE ISSUED
We refund any unworn and unwashed items of clothing (EXCEPT BOXER SHORTS), that are in their original condition with a copy of your original invoice within 60 days. The same applies for our ladies jackets and trench coats except if they have been personalised such as a unique monogram added. Men's boxer short cannot be returned. Please send them to:
WISC Returns
14a London Road
Brandon
Suffolk
IP27 0HS
UK
All refunds will be credited back to the original payment type. The delivery charge (if applicable) is not refundable.
If you have lost your invoice please write a covering letter detailing the order number and whether you would like an exchange/refund.
Refunds can take up to 10 working days to appear on your credit/debit card. You will receive a confirmation email when you have been refunded any amount.
The returning items of clothing is your responsibility until it reaches us. For you own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the shirts. We cannot provide refunds or exchanges on items of clothing that are lost in the post when being returned back to us. The cost of returning the shirt to us is your responsibility.
Exchanges:
We will exchange any unworn and unwashed items of clothing, that are in their original condition with a copy of your original invoice within 60 days. The same applies for our ladies jackets and trench coats except if they have been personalised such as a unique monogram added. Men's boxer short cannot be exchanged. Please send them to:
WISC Returns
14a London Road
Brandon
Suffolk
IP27 0HS
UK
We do not charge for shipping another item of clothing out to you either in the UK or abroad.
You will be contacted by email when the exchange is processed. Please allow up to 10 working days for an exchange to be processed when it reaches us.
The returning shirt is your responsibility until it reaches us. For you own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the shirts. We cannot provide refunds or exchanges on shirts that are lost in the post when being returned back to us. The cost of returning the shirt to us is your responsibility.